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Why Choose Kismet for NDIS Plan Management?
Author: Matt Clements
Choosing an NDIS plan manager is an important decision. You want someone who pays your providers, helps you understand your funding and makes managing your NDIS plan easier.
At Kismet, we believe plan management should be simple, clear and built around you.
We combine helpful people with easy-to-use technology, so you can spend less time worrying about invoices and more time focusing on what matters to you.
Here are six reasons to consider Kismet for your NDIS plan management.
1. Know where your NDIS funding is going
Your NDIS funding shouldn't feel like a guessing game.
With the Kismet participant dashboard, you can see your budgets, spending and available funding in one place.
You can:
- Check how much funding you have left.
- See how much you've spent in each support category.
- Review invoices linked to your plan.
- Use spending forecasts to help plan ahead.
- Receive alerts when a budget category is running low.
Think of it like having a window into your NDIS budget. Instead of wondering what's happening, you can see the information for yourself.
2. See invoices before they're claimed
One useful feature of Kismet is the visibility it gives you over invoices.
The my NDIS portal shows claims made to the NDIA. Kismet's dashboard can also show invoices that have been received but haven't yet been claimed.
This helps you understand what funding has already been committed, even when a claim hasn't been processed.
You can also view invoice details and history through Kismet.
Depending on your settings, you can review and approve invoices through the available approval methods.
Some invoices may be automatically approved under your configured approval process. You can contact your plan manager to change your approval preferences.
That means more visibility over your funding and less time chasing paperwork.
3. Keep choice and control over your providers
Choosing a plan manager doesn't mean giving up control over who supports you.
The NDIS explains that plan-managed participants can choose registered and unregistered providers, with some exceptions for supports that must be delivered by registered providers.
You choose the providers who suit your needs, while Kismet helps manage payments for eligible NDIS supports.
If you're looking for someone new, Kismet also offers Provider Match to help you explore providers who may be suitable.
It's your plan, your goals and your choice.
4. A team that values lived experience
We believe disability services should be shaped with people who understand disability, not just designed around systems and processes.
At Kismet, we value the perspectives of team members living with a disability or lived experience of disability.
These perspectives can help us ask better questions, understand different needs and continue improving our services.
But no two people's experiences are the same.
That's why listening to participants, families, carers and support coordinators is also important.
We want you to feel heard, respected and informed when making decisions about your supports.
5. Tools that help you plan ahead
Good plan management isn't only about paying today's invoices.
It's also about understanding how your funding may last across your NDIS plan.
Kismet's budget management tools include forecasts, budget alerts and spending information.
You can see how much funding is available, what has been spent and how your spending is tracking.
You can also review service agreements and funding schedules where that information is available.
This can help you identify possible funding issues earlier and make more informed decisions.
Remember, participants are still responsible for making sure their supports are eligible under NDIS rules and their funding lasts across the relevant funding periods.
Kismet's tools are designed to help you stay informed.
6. You can switch to Kismet during your NDIS plan
Already have a plan manager but thinking about changing?
You don't have to wait until your NDIS plan ends.
You'll need to tell your current plan manager, follow any notice requirements in your service agreement and arrange for your new plan manager to be recorded with the NDIA.
It's also important to check how outstanding invoices will be handled during the change.
Kismet can help explain the steps involved in getting started.
Does Kismet plan management cost extra?
If your NDIS plan includes plan-managed funding, the NDIA provides separate funding to pay your registered plan manager.
According to the NDIS guide to plan-managed funding, this funding is specifically allocated to plan management.
It doesn't reduce the funding allocated to your other NDIS supports.
This means you can receive help with managing your invoices and funding without using the budgets set aside for your other eligible supports.
Why Kismet?
A good plan manager should do more than process invoices.
They should help you understand your funding, keep clear records and give you the information you need to make decisions.
At Kismet, our approach brings together:
- Funding visibility: See budgets, spending and invoices in one place.
- Invoice transparency: View invoices received before they have been claimed.
- Budget forecasting: Understand how your funding is tracking and plan ahead.
- Provider choice: Choose the providers who suit your needs, subject to NDIS rules.
- Helpful technology: Manage invoices, reimbursements and budgets through our app and web portal.
- A participant-first approach: We value listening, understanding and improving the experience of people who use our services.
We want NDIS plan management to feel less complicated, so you can focus on living your life and achieving your goals.
Ready to choose Kismet?
Whether you're choosing your first plan manager or thinking about switching, we're here to help you understand your options.