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Melbourne City Mission (MCM)

Melbourne City Mission (MCM)

Occupational Therapy

3.9
 
13 Reviews

Melbourne City Mission (MCM) works alongside people with disability, children and families in local communities throughout Melbourne and Victoria. We’re excited about your journey to independence. We’re here to work by your side so you can achieve your goals and live a positive life. Melbourne City Mission offers a range of services that are flexible to personal needs, focused on your goals and all about achieving outcomes. We provide tailored support for: Adults and young people living with disability to build skills, grow confidence and enjoy their life, their way.

Services

Behavioural Support
Occupational Therapy
Physiotherapy
Psychosocial Recovery Coaching
Respite Accommodation
Social Work

About

Melbourne City Mission (MCM) works alongside people with disability, children and families in local communities throughout Melbourne and Victoria. We’re excited about your journey to independence. We’re here to work by your side so you can achieve your goals and live a positive life. Melbourne City Mission offers a range of services that are flexible to personal needs, focused on your goals and all about achieving outcomes. We provide tailored support for: Adults and young people living with disability to build skills, grow confidence and enjoy their life, their way. Children and families through early childhood services and support for parents and carers Melbourne City Mission - Support Coordination Melbourne City Mission - Services for adults Melbourne City Mission - Services for children

Ratings & Reviews

3.9

13 Reviews
5
4
3
2
1
June 06, 2022

ALM1324

Charge full NDIS rate for workers that are straight out of university. If they go five minutes over your session, they bill you for an extra half hour and charge you full price for cancellations even with ample notice. Funds get used up very quickly with not a lot of benefit/value for money.

April 27, 2020

Mary-AnnMurnane

MCM handles complaints in a very poor manner. We received a very tersely worded unprofessional email from my step-son’s Support Coordinator and even though MCM acknowledged that the communication did not meet their expectations, they took a course of action that was appalling. MCM decided to exclude me (step-mum) from all communications even though I had been and still am, the person who manages appts and communications on behalf of my husband. Their actions have put pressure on my husband to manage all NDIS matters for his son instead of recognising the he and I are a team and work collaboratively, especially as I manage three other NDIS Plans in the family. . When my husband raised this issue with MCM (directly with the Assistant CEO) they said they would have to cut service at the end of my step-son’s NDIS Plan if he didn’t agree. They imposed their decision without genuine consultation with stakeholders and with no regard for the best interests of my step-son who lives in a shared care arrangement.

December 21, 2018

Nadine

The program manager at Melbourne City Mission is exceptional to deal with. He and his team has provided us great service and communication. I have no hesitate in using Melbourne city mission in the future and recommending him and his team to my friends.

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Your questions, answered

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

To be eligible for the NDIS, individuals must be under the age of 65, be an Australian citizen or hold a permanent visa, and have a permanent and significant disability that affects their ability to participate in everyday activities.

To learn more visit https://www.ndis.gov.au/applying-access-ndis/am-i-eligible

Your NDIS plan revolves around your personal life goals and aspirations. It is crafted based on the information you share during your planning session with your Local Area Coordinator (LAC). Within your plan, you will find a breakdown of the various supports required to help you reach your goals, along with the specific funding allocated to each support category.

Your NDIS plan is tailored to your needs and is reviewed regularly to ensure it continues to meet your changing circumstances and goals.

The NDIS can be difficult to navigate, it's important that you prepare and seek out assistance during your application process.

For more details, see our step by step guide by visting https://www.ndis.gov.au/applying-access-ndis/how-apply.

The NDIS requires service providers to register with them to allow for direct invoicing claims for NDIA-managed clients. However, not all providers opt for registration, meaning there could be a suitable unregistered provider out there that can offer you supports. Access to these unregistered providers is only available if you self-manage your funds or have a Plan Manager.

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