Improving Capacity

Improving Capacity

Support Work

With over 18 years of experience in teaching and social work supporting children, families, and individuals with complex needs, I bring a deeply informed, compassionate, and practical approach to Support Coordination and Psychosocial Rehabilitation, including capacity building services and Psychosocial Recovery Coaching.


Services

Psychosocial Recovery Coaching
Social Work
Specialist Support Coordination
Support Coordination
Support Work

About

With over 18 years of experience in teaching and social work supporting children, families, and individuals with complex needs, I bring a deeply informed, compassionate, and practical approach to Support Coordination and Psychosocial Rehabilitation, including capacity building services and Psychosocial Recovery Coaching. My background spans special education for 12 years, school-based social work, including NDIS navigation and experience with NDIS reviews and assessments, and frontline mental health support. Beginning as a Special Needs Teacher, I developed a strong foundation in working with children with disabilities—building inclusive strategies that empower young people to thrive. This evolved into social work within school settings, supporting student well-being while working closely with parents and carers to navigate challenges and strengthen support systems. I have also worked as NDIS Navigator within a school setting, helping families understand, access, and effectively use their plans—bridging the gap between education, disability supports, and real-world outcomes. Most recently, my work expanded into frontline mental health support in DVA social work involving supporting individuals with highly complex needs, including trauma-informed practice, crisis response, and suicide prevention. This experience has strengthened the passion I bring for a coordinated multidisciplinary support, and provides trauma-informed, person-centred care when it matters most. What I Offer I specialise in Support Coordination and Psychosocial Rehabilitation (NDIS) for individuals with complex needs, including those experiencing mental health challenges, life transitions, and system barriers. Our approach is: Person-centred – your goals, your pace, your choice Trauma-informed – safe, respectful, and understanding of lived experience Strengths-based – focused on what’s possible and the strengths of individuals Practical and responsive – experienced in supporting NDIS reviews, evidence requirements, and psychosocial assessment for linking in the right supports for the individual. I work alongside participants, families, and providers to simplify systems, having experience with NDIS, as well as prior experience with DVA. I am passionate about your goals to build individual capacity, whether that is physical or mental health, and create meaningful, sustainable outcomes driven by you.


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Your questions, answered

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

To be eligible for the NDIS, individuals must be under the age of 65, be an Australian citizen or hold a permanent visa, and have a permanent and significant disability that affects their ability to participate in everyday activities.

To learn more visit https://www.ndis.gov.au/applying-access-ndis/am-i-eligible

Your NDIS plan revolves around your personal life goals and aspirations. It is crafted based on the information you share during your planning session with your Local Area Coordinator (LAC). Within your plan, you will find a breakdown of the various supports required to help you reach your goals, along with the specific funding allocated to each support category.

Your NDIS plan is tailored to your needs and is reviewed regularly to ensure it continues to meet your changing circumstances and goals.

The NDIS can be difficult to navigate, it's important that you prepare and seek out assistance during your application process.

For more details, see our step by step guide by visting https://www.ndis.gov.au/applying-access-ndis/how-apply.

The NDIS requires service providers to register with them to allow for direct invoicing claims for NDIA-managed clients. However, not all providers opt for registration, meaning there could be a suitable unregistered provider out there that can offer you supports. Access to these unregistered providers is only available if you self-manage your funds or have a Plan Manager.

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