Coordination and Care Services Pty Ltd
About this provider
We listen and we care. That’s really it. Coordination and Care Services is a registered NDIS provider supporting those with a disability to enhance their potential in order to live fulfilling and independent lives. We believe in a person-centred support system that ensures that our staff treat our participants the way they would like to be treated, giving participants the freedom to make their own delivery choices and access their preferred allied health services. We are passionate about giving the power back to individuals with a disability to realise their potential and achieve their goals.
The purpose of Coordination and Care Services is that we are able to create an environment that builds resilience and confidence within our participants so they can achieve their optimum level of independence. We believe Support Coordination isn’t about hand-holding, case management or tea and sympathy. At Coordination and Care Services, we believe that every single action we deliver in Support Coordination honours the social model of disability, the independence of the participant and the choice and control that supports the NDIS.
*OUR VALUES*
Community
• We are accountable to make and build stronger relationships within our community. We see, encourage and value the contribution and skills of our surrounding community and appreciate the affect it has on the overall success of the organisation.
Listening
• We want to create an open space that allows our participants to feel heard and respected. We value creativity and what it can bring to our organisation following the lines of new and ideas and different approaches that will achieve the best result.
Diversity
• We value an inclusive culture that encourages, supports, and celebrates the diverse voices of our staff and clients. Inclusion is building a culturally diverse and inclusive working environment that is inclusive of diverse perspective.
Respect
• People are important to us; we respect each person and understand their experiences make them unique.
Focus on improvement
• We are continuously looking for ways of improvement in the way we conduct ourselves when serving our clients and ourselves.
Available services
Support Coordination
Ratings & Reviews
We recently changed to Coordination and Care Services Pty Ltd – Support Coordination and have Jacinta for our boys. She has been fantastic without her help we would be just putting up with a plan that doesn’t work and my son would not be getting the services he needs. She helped us get a new review. Nothing is too much trouble and her knowledge of the whole NDIS system is second to none. She looks at the whole picture and how it affects the whole family. You are not just a client she develops a connection with you.
Hi Bob,
At CCS we are all about providing the best possible service where participants feel valued, comfortable and respected. We understand that support, knowledge and experience is an important part of the process and the team works hard to make the process as easy and seamless as possible.
We appreciate the time you took to share your feedback.
Many thanks,
CCS Team
Finally, a Support Coordinator that actually coordinates support. Dila is a breath of fresh air and a pleasure to work with. Will take the time to answer my many questions, returns my calls if she is busy, investigates my inquiries and will always try to find ''can do'' ways to make things happen for me. Highly recommended.
Thank you for leaving that wonderful review. It is a pleasure to work with you. We are thrilled that you are happy with our services.
It is our main motivation to be a part of your support team.
Thanks a lot,
CCS Team
My new support coordinator is really good. Dila takes the time to explain the things to me that I find hard to understand. She will listen to me and make sure that all my goals are met. Dila makes sure that I get the best out of my NDIS funding to make my life better. Sometimes she just rings up to say hi and see how I'm going which is really nice.
Thank you for taking the time to leave our team a lovely review.
At Coordination and Care Services, we are all about providing the best possible service where participants feel being listened and find the right answers to their questions. Our team are always here to provide peace of mind and a positive experience throughout your NDIS journey.
Many thanks,
CCS Team
The support and guidance which Jacinta has given has helped us see a brighter future for my son. l have the confidence that with Jacinta's support, he will achieve new goals, even though it may be very challenging for us as a family.
Thank you for leaving us such a lovely review! It really is a pleasure to hear those kind words. This review really validates the hard work the team here really put into looking after our participants and enabling them to become empowered individuals.
Many thanks,
CCS Team.
If you are after a service That does the job well, then try coordination care and click ability
It is very easy to use straightforward And the response was excellent from their staff
The attention to detail And very friendly
They are only too happy to help you Master your NDIS needs and plan good choices good consequences I say
Go on give it ago 😁☕️😇
Hi Peter,
Thank you for taking the time to leave our team a great review.
At Coordination and Care Services, we are all about providing the best possible service where participants feel comfortable and find the right answers to their questions. Our team are always here to provide peace of mind and a positive experience throughout your NDIS journey.
Many thanks,
CCS Team
Esra you have been amazingly so helpful with helping my mother in starting her NDIS journey. You have made it so easy and so helpful in guiding me as her nominee in deciding what services is best for her. You're so approachable, helpful, thoughtful and so caring. I can't thank you enough. Thank you so much in being my mother's support coordinator and thank you for all your hard work.
Hi Baz,
Thank you for your positive feedback. We strive to improve our services and deliver good quality customer experience. We are committed to providing exellence service for our valued customers like your lovely mother.
Many thanks,
CCS Team
I am writing to thank my Support Coordinator Jin for looking after myself and in particular my needs. Jin has a great understanding of NDIS process and very responsive,professional and just a pleasure to deal with every time! Thank you for making everything so much easier!
Hi Bing ,
Thank you for leaving us such a lovely review! It is a pleasure to work with you. We are thrilled that you are happy with our services.
Thanks a lot,
CCS Team
Finally a support coordinator that actually coordinates support. Dila is a breath of fresh air and a pleasure to work with. She takes the time to answer my many questions, returns my calls if she is busy, investigates my inquiries, and will always try to find a can-do way to make things happen for me.
We are grateful that you took the time out to leave us a review. Thank you so much. We really appreciate you being our participant and helping to share the word about us. We’re here for you anytime.
CCS Team
My new support coordinator, Dila, is really good. Dila takes the time to explain the things to me that I find hard to understand. She will listen to me and make sure that all my goals are met. Dila makes sure that I get the best out of my NDIS funding to make my life better. Sometimes she just rings up to say hi and see how I\`m going which is really nice
Thank you for your wonderful review. Our team are always here to provide peace of mind and a positive experience throughout your NDIS journey. Many thanks,
CCS Team
Esra has been my angel. She is a good listener and helps me with exactly what I need to live a more useful life. She is a very hard and quick worker. She has helped me to achieve the unachievable. I would highly recommend her.
Dear Inci,
Thank you for writing a review for us. Our team is committed to providing ongoing support and looking after our participants and their families however we can.
Many thanks,
CCS Team
My son and I are very happy to choose Esra as Support Coordinator. From day one she has been committed to access a range full of services for him to achieve he’s goals. She is an expert in her field who ensures to remove stress.Coordination and Care Services is highly recommended to anyone who needs to change life for better. Amazing Service!
Hi Phoenix,
Thank you for leaving us such a lovely review! It really is a pleasure to work with you. This review really validates the hard work the team here really put into looking after our participants and enabling them to become empowered individuals.
Many thanks,
CCS Team.
I have been with Esra for almost 6 months. I really like her service cause whenever I call up her, she really listens me and tries to provide any helps I asked. She is hard worker and see my problems as she has them. So, so emphatic :)
Dear Serpil,
Thank you for your review.
At CCS we are all about providing the best possible service where participants feel comfortable and respected. We understand that support is an important part of the process and the team works hard to make the process as easy and seamless as possible.
Many thanks
CCS Team
Esra is well organised, helpful and always there to support you in every way. She respects and understanding. Thank you to Esra
Dear Saadet,
We would like to thank you for sharing this great review about Esra. We are thrilled that you are happy with our services.
Thanks a lot,
CCS Team
Esra is a very supportive, caring, and are always looking to improve within her position. We work together and she is very knowledged and are hands on and always want to personally solve any problems anyone has. Overall a great person to work with.
Dear Yelda,
Thank you for your positive feedback. We are committed to providing the Turkish community with quality services. We strive to improve our services and deliver good quality customer experience. Our participants' NDIS journey is a team work and our precious support workers are part and parcel of this journey.
Thanks a lot,
CCS Team
Ezra has been a guiding light through this whole process. She is caring and understanding for all of needs. Ezra goes above and beyond what we would ever thought about the help we would get. Frankly, we couldn’t have done this whole process without her. Thank you.
Dear Parkery,
We are incredibly grateful that you took the time out to leave us a wonderful review. We are committed to providing exellence service for our valued customers.
Thanks a lot,
CCS Team
Hulya said: I am writing to thank my NDIS Support Coordinator Esra Simsek. She has all times very professional and goes above and beyond for me.She is always taken time for managing the endless questions I ask, always prompt, and comforting. Thank you for making the transition into the NDIS so much easier and with a human touch.Highly recommend.
Hi Hulya,
Thank you for your beautiful review.
The team at CCS takes high pride in being able to give our participants the best service possible. We provide knowledge based answers and have a quick turn around with enquiries. We are glad to hear that you are pleased with our service.
Many thanks,
CCS Team
Selver said: "This is the first time I’ve dealt with Coordination and Care I’ve been very impressed. Our Support Coordinator, Dila, is a great listener, she acts quickly and always gets back to us. Really excellent service, we are very happy."
Hi Selver,
Thank you for taking the time to leave our team a great review.
At Coordination and Care Services, we are all about providing the best possible service where participants feel comfortable and find the right answers to their questions.
We are glad to have lovely clients to work with like yourself.
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