Complete care is a registered NDIS provider committed to providing tailored options for people with disability and their families to reach their full potential. At Complete care we provide you with flexibility, choice and control in how your service is delivered. COVID19 STATUS: In light of the coronavirus (COVID-19) developments, the safety and wellbeing of our clients, staff and their families is our priority. We have also rolled out an active response plan to ensure continuity of services are delivered with a focus on practices that protect you, your family and our staff. All of our support staff have been directed to complete a Novel Coronavirus Infection and Control training program, so they are prepared and informed prior to supporting you. The key measures we have taken include: • Minimising person-to-person contact • In providing support to customers, there is often a need for support which involves person-to-person contact, for example; support with meals and drinks or getting dressed. To help keep customers safe our staff have been trained to: • Wash their hands / use hand sanitiser before supporting customers. • Guide and encourage customers as much as possible to minimise touching other people during this period. • A safety questionnaire is completed prior to all direct support work to ascertain risk, before we “in reach” into a person’s home. • In order to ensure our staff and the people we support are safe, the Complete Care team are all using PPE. • As well as good hand hygiene and infection control Training our staff are also wearing single use, surgical face masks. • We can also provide masks to our clients for all of our home based visits Our services: Accommodation/Tenancy Assist-Life Stage, Transition Assist-Personal Activities Assist-Travel/Transport Daily Tasks/Shared Living Innov Community Participation Development-Life Skills Household Tasks Participate Community Plan Management Group/Centre Activities