Complete Care
About this provider
Complete care is a registered NDIS provider committed to providing tailored options for people with disability and their families to reach their full potential. At Complete care we provide you with flexibility, choice and control in how your service is delivered.
COVID19 STATUS:
In light of the coronavirus (COVID-19) developments, the safety and wellbeing of our clients, staff and their families is our priority. We have also rolled out an active response plan to ensure continuity of services are delivered with a focus on practices that protect you, your family and our staff. All of our support staff have been directed to complete a Novel Coronavirus Infection and Control training program, so they are prepared and informed prior to supporting you.
The key measures we have taken include:
• Minimising person-to-person contact
• In providing support to customers, there is often a need for support which involves person-to-person contact, for example; support with meals and drinks or getting dressed.
To help keep customers safe our staff have been trained to:
• Wash their hands / use hand sanitiser before supporting customers.
• Guide and encourage customers as much as possible to minimise touching other people during this period.
• A safety questionnaire is completed prior to all direct support work to ascertain risk, before we “in reach” into a person’s home.
• In order to ensure our staff and the people we support are safe, the Complete Care team are all using PPE.
• As well as good hand hygiene and infection control Training our staff are also wearing single use, surgical face masks.
• We can also provide masks to our clients for all of our home based visits
Our services:
Accommodation/Tenancy
Assist-Life Stage, Transition
Assist-Personal Activities
Assist-Travel/Transport
Daily Tasks/Shared Living
Innov Community Participation
Development-Life Skills
Household Tasks
Participate Community
Plan Management
Group/Centre Activities
Available services
Advocacy and Peer Support
Cleaning
Consumables
Day Programs
Driving
Education Support
Employment Services
Gardening
Holidays and Travel
Meals
Nursing Services
Plan Management
Social Activities
Support Coordination
Support Work
Supported Accommodation
Training
Transport
Ratings & Reviews
At the top of their service! My brother is a NDIS participant with this company and I must admit the STA he got was pretty decent. M glad we chose these guys for my brother as he receives a pretty good service overall and would not think twice before recommending them to anyone.
Very helpful and passionate staff and the STA was very neat and tidy with all the hygiene standards taken care of.
This is my first Plan with NDIS so having it managed by Complete Care in a time of pandemic specially has been such a weight off my shoulders. So professional, but also friendly and understanding, they really go above and beyond. I highly recommend Complete Care.
The level compassion and patience and general warmth provided by Complete Care was definitely a draw card for us. Complete Care helped from the get go, they helped to filling out the access form for the NDIS and also helped with providing us with a support worker that was just right for our needs. Definitely a service that's unique in so many great ways. Thank you again.
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