CoAbility

About this provider

We are NDIS experts!

Navigating the NDIS can be confusing and stressful. That’s why working with professionals who know the system inside and out is so important. Our team works every day to help people just like you navigate the chaos and bring their goals to life.

We specialise in Support Coordination and Psychosocial Recovery Coaching. We see past your diagnosis and labels and take the time to truly get to know you…one goal, one strength, one passion at a time.

We believe in the NDIS, but we believe in YOU more!

When you choose to partner with us for your Coordination or Coaching, you can be assured we will work alongside you to build your confidence, skills and independence.

You guide us at every turn because after all, you're the expert of your own life.

Available services

  • Psychosocial Recovery Coaching

  • Specialist Support Coordination

  • Support Coordination

Ratings & Reviews

L
Lizzy
November 25, 2019Third Party Review

They are fantastic.

A regular list of what services are available would be great

MI
Mary iNGLES
November 25, 2019Third Party Review

I have nothing but high praise for my co-ability support worker.

She does everything she says she is going to do and more.

B
Betty
November 15, 2019Third Party Review

Support coordinator she was loving I felt like I wasn’t getting anywhere I had to source the providers myself which I had expected they would help in away to assist me with my plan I know it was my second plan and never had support coordination I guess my expectations where high but was disappointed

AA
Ahmed Ami
November 08, 2019Third Party Review

I was happy with you work and would like to continue

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Wendy
October 29, 2019Third Party Review

The support coordinator I have through CoAbility has been excellent. I was referred to them by another service when they closed. There has been no concern at all. From where I stand, the support coordination has been absolutely vital in supporting my son with his NDIS package. There is no way I could have done it alone or without them. The NDIS has been wonderful in the extent and range of support it offers people with disability. I'm so grateful to our support coordinator who has been integral to the full implementation of my sons plan.

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CoAbilityNovember 06, 2019

Hey Wendy,

Thank you so much for your positive feedback and for taking the time to post this review. I'm so glad you're happy with the support we have offered your son with his NDIS package. If you feel comfortable letting us know who your support coordinator is, we would love to pass on your kind words to let them know the positive impact their work is having on your family. Feel free to drop us a line at hello@coability.com.au.

As we are always looking at ways we can improve our service, please also feel free to offer any suggestions or recommendations if there is anything at all we can improve on.

Best regards,

Team CoAbility

A
Andrew
October 15, 2019Third Party Review

I am happy with the service, with my coordinator helping me arrange cleaning and food plans. However, I have a very large budget and was wondering why it took so long to find a gym. The one I was recommended was impossible to get to, so I’m setting that up myself. I am also worried sick about my CPAP machine and am told different things, while I also have a budget for life improvements but time is running out and I have not been out of the house at all. I’m a tad frustrated at the length of time all of this and other things are taking. Every I ask for seems to have a ‘no’ at the end of the sentence. My partner had his interview with the same coordinator and was dissatisfied with the outcome, with the coordinator talking about his own personal things. Our needs are meant to be taken care of. I’m told I’m difficult to get in touch with, but my phone doesn’t have any incoming calls. I truly hope that I’m not being a whiner, because that is not meant to be the case, but now I know that things should not take as long as they do.

C
CoAbilityOctober 16, 2019

Hi Andrew,

Thanks for taking the time to write a review. We love receiving feedback because it helps us improve our service. Even though you are happy with our service I see we have a few things we can improve on.

We will contact your coordinator and have a chat with him about how we can better support you, but if you are not happy with that solution we would be happy to offer you a new coordinator if that is more suitable.

Please feel free to call us on 1300262245 if you would like to give us some more information about what isn't working for you.

Kind Regards

CoAbility Mangement

N
Notoes
August 20, 2019Third Party Review

Our support coordinator has been very helpful and has explained everything so it was easy to understand.

C
CoAbilityOctober 16, 2019

Hey Notoes,

Thanks so much for your review. We always love receiving feedback and love it, even more, when we hear that we are getting it right. So happy that your support coordinator made things easy for you to understand because that's what we are all about.

CoAbility

K
Kirsten
July 26, 2019Third Party Review

I found them to be very helpful. Listened to our needs. Would have been better if we had had a little more contact on phone

C
CoAbilityJuly 26, 2019

Hi Kirsten,

Thanks for taking the time to submit a review.

We always appreciate hearing we did a good job! We also like to use feedback to improve our practice, so, I am going to follow up with our coordinators and let them know that they should check in with their participants and see if they would like little more contact via telephone. Thanks again.

CoAbility

J
jstrum
July 18, 2019Third Party Review

As a disability operator I have always heard great things about Coability from clients its great to see them represented here.

Keep up the great work!

J
Jas
April 26, 2019Third Party Review

Fantastic and fast! Looking forward to getting things done and to meeting my SC !!

D
Dianne
March 18, 2019Third Party Review

Coability has great and professional service. They have been supportive and dedicated in helping and supporting their clients.

FN
Family NDIS
March 15, 2019Third Party Review

Thank you, CoAbility! The work you have done for my family has been second to none.

What an amazing team of experienced caring staff you have, from the receptionist right through to the CEO. Everyone I have spoken with has been helpful, knowledgable and efficient.

The only support coordination team my family will ever use.

C
CoAbilityNovember 06, 2019

Wow, Family NDIS! What an awesome review.

Thanks so much for taking the time to give your feedback. It means a lot to our team to know that we are hitting the mark with the service we provide.

It's our participants and their feedback that allow us to constantly improve the way we do business, so if you have any suggestions on how we can improve our offering and take it to the next level, please feel free to contact us on 1300 262 245.

Thanks again,

Team CoAbility

P
patsy160
March 11, 2019Third Party Review

The support coordinator is caring, a good listener and always does her best to find the right service providers. Saying this she does give us options/suggestions before making a decision. From the start we felt comfortable with her and enjoyed talking to her. She is professional yet down to earth. So happy we met her.

C
Catherine.w
March 01, 2019Third Party Review

CoAbility is a professional and organised service. They have many dedicated support workers working in the best interest of the clients. Highly recommend for NDIS support coordination.

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CoAbilityNovember 06, 2019

Hi Catherine,

Thanks for taking the time to write this review. We love to hear that you appreciate the hard work of our Support Coordinators enough to recommend us.

We love what we do and strive to make the NDIS experience a stress free one for our participants.

Thanks again,

CoAbility

S
SallyMae
January 22, 2019Third Party Review

My experience and families experience with this agency has been nothing but appalling. There has been a lack of contact from the company and upon leaving, it was brought to my attention that my NDIS plan had had extra transactions drawn from it that weren’t accounted for. We felt left in the dark and in turn missed out on accessing people that could help us sooner. This company wasted my time and funding.

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CoAbilityJanuary 23, 2019

Hi SallieMae,

Thanks for taking the time to submit a review. Sorry to hear that you didn't have a positive experience with our service.

I've checked our records and don't find your name; so I can't reach out to you. Please can you give us a call on 1300 262 245 so we can investigate this further and check the case notes and billing information on file to identify what happened.

R
ravenmica
July 27, 2018Third Party Review

GO The CO : YO!

Seriously the most innovative and most dedicated support coordinators in Victoria, way ahead, foreseeing many of the problems before they emerge.

When a creative, dedicated mix of very experienced professionals in diverse fields come together with a vision that sincerely puts those that seek their advocacy ahead of self interest, ambition and ego, you have hope that someone is with you through the turbulent and sometimes complex situations we are all transitioning through, thank you CO, your my BRO, your my MO, YO!

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CoAbilityJuly 27, 2018

YO BRO!

Thanks for the awesome review.

We know that what we do is good but hearing that it makes a difference in people’s lives makes it all worthwhile.

Ravenmica, you ROCK!

K
Kerih
April 19, 2018Third Party Review

The manager of CoAbility is very welcoming, knowledgeable and extremely willing to meet people where they are at. She is a great champion of inclusivity, and the rights of individuals to live a life of their choosing. I’m sure her staff will be similarly passionate about the work they do, supporting people who have disabilities.

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CoAbilityApril 20, 2018

Thanks for the awesome review, Kerih. We really appreciate that you took the time to give some feedback.

With the NDIS space being new and sometimes confusing, it is important to us that we take the time to connect with people and provide them with the support they need to navigate through the system.

Plus, we love meeting new people!

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