Wellways

Having with Wellways for a long time now, I really like the professionalism, the approachability of the staff and their willingness to take time out to talk to you. I really enjoy the art class weekly, the morning coffee and walk and especially the camps on which I have been on all for this year. The Wellways staff are just fantastic.

Fish not biting (at fishing group. Love the service provided by Wellways!

I ring and can never get through.

Support workers can't sign out at 5:00 pm

Have booked appointment and can't find my worker

Too much change of case workers

Very very frustrated

1000 Thank you to the Team at Wellways Frankston!!!!!!

Having been lost in anxiety, depression and hopelessness for many years I have found myself again- the positive and good version of me that I didn't think existed.

Today I am working as a disability support worker without anxiety and depression. Recently I was given an opportunity to work with Wellways!

On reflection, my time at Wellways Frankston was pivotal in my recovery.

The program was holistic and did not just focus on a few sections of life so opened my eyes to the whole of life. I had been to many, many psychologists prior to this who focused on only a few parts of my life and I really didn't get that much benefit in comparison.

She delivered information that was easy to understand and follow. She was honest, transparent and totally proffesional. I very much liked how my partner responded to the program and the fact that she was encouraged to come join us for a session which resulted in her attending further sessions for herself which had a positive outcome for both of us(My partner did have much trouble living with me at the time of my ongoing illness)

I have since recommended Wellways to friends in need.

It would be great to see Wellways have a larger presence in the community - advertising wise so that more vulnerable humans can be aware of the services they provide.(I'm not seeing your flyers in community centres and believe that many non-religious humans would gravitate towards Wellways rather than some other service providers)

I used to use Wellways services to support my children, and it was awful. None of the support workers would show up with any identification, and expected me to allow them to look after my children. We had support coordination for 9 months and all of this funding was used, but we still weren't receiving services under our NDIS plan. Our funding was disappearing, but nothing was being done for us. I couldn't leave carers with my children, as they would call me the second I walked out the door. They wouldn't follow my requests, or listen to my feedback. We couldn't make them listen to what we were asking for. It was so disheartening, we felt so unsupported, and I wanted nothing to do with them anymore. We changed to another service, but this scarred me into not wanting carers in our lives at all.

I love Wellways and how they're helping other people. I've done the Wellways course, Caring for Carers. I've got a lot of time for Wellways with how they've helped myself and my partner navigate the NDIS. The people there are so caring. The company in the groups is great, I'm a bit disappointed that they aren't doing the art show this year – they are running art programs though.

I love Wellways – the help, the organisation, everything! I had been isolated for over 20 years and they have helped me get out and about. I've been going to the coffee groups in Frankston which are sadly stopping now. They've also suggested other services for me which has been great as well. The staff are beautiful people – they're great. The staff are so helpful in every way you can think of. I've come out of my shell so much since going to the groups and feel confident to talk.

I've been going to the gardening group and the coffee group in Frankston at Wellways. They're really good, I've made friends through the group - and see one outside of the group now as well. They're a great way to socialise and get some exercise - the coffee group isn't just sitting around drinking coffee, after coffee we go for a walk which I've enjoyed. I use to be reluctant to go for walks by myself and with my dog but since the group, I feel more confident to go for walks by myself and be out in public.

I sincerely do not know how I would have got through the past 6 months without my case worker (Rosebud office) by my side.

She has been such an amazing support to my family and myself.

I wish I was able to see her more often as my need especially at the moment is so high.

Thank you to my case worker and Wellways, you guys are amazing.

Wellways - ACT

I used to refer to these guys as a Coordinator in Canberra. They're really flexible and have really good ideas for supporting people in innovative ways. I was working with a young bloke with really high anxiety – they took their time to find out what he was interested in and then were flexible enough to have a peer worker to do the activities he wanted/what excited him. They are fantastic at supporting the carers of people they work with also – to get information to support their loved-one.

My 15 year old daughter, my only child, was bullied to the point of organised gang rape and then took her own life less than 2 years later.

During my early months of grief, Wellways was a huge support. She would come to my house, which was fantastic, because if it was up to me to go to her I know I would struggle to keep those appointments. When she visited she would do whatever I wanted ... sometimes we'd just chat, sometimes we'd make goals, sometimes we'd sort areas of my house, and she helped me put my daughter's ashes into her urn. It was just great to have someone who would just be there for me without judgement, someone who would just listen.

[Wellways Frankston]

My son has a mental illness and has joined the Wellways football program. They've been very understanding, patient, and supportive of him. The coordinator in particular has encouraged the others to work really well with my son and because of this effort the other members have all responded really to him. I couldn't overestimate my appreciation of them and the support they've provided, not just for my son but for the positive difference they've made to others who are disadvantaged and vulnerable.