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Plan Partners

Plan Partners

Support Coordination

4.0
 
21 Reviews

At Plan Partners, we are passionate about empowering people with a disability to realise their potential and achieve their goals. We help thousands of people all over Australia to get the most out of their NDIS plan by offering two services: Plan Management and Support Coordination.

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Services

Plan Management
Support Coordination

About

At Plan Partners, we are passionate about empowering people with a disability to realise their potential and achieve their goals. We help thousands of people all over Australia to get the most out of their NDIS plan by offering two services: Plan Management and Support Coordination. Our Plan Management team supports you in managing your NDIS funds and taking care of the time-consuming and tricky daily admin tasks. Our handy Dashboard (also available as an App) helps you take full control of your NDIS funds. Our Support Coordination team finds and connects you with service providers who are the best fit for your situation. We have the knowledge, resources and commitment to partner with you at every stage of your NDIS journey. If you’d like to find out more about how we can support you, call our friendly team on 1300 333 700, email info@planpartners.com.au or visit www.planpartners.com.au.

Ratings & Reviews

4.0

21 Reviews
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March 30, 2022

meredithc

I would not recommend Plan partners they have neglected their duties in giving correct information in support coordination or providing any guidance at all really. I have had to ring NDIA and find out how I am eligible to use my funds through them a simple task of submitting quote has taken since July 2021- March 2022 meaning I could order meals I desperately needed. Plan management takes 9-16 business days or more for reimbursements when people who self manage receive them in 24-48 hrs on average they say they are inundated but have not made any real changes to staffing that I can tell in last 12 months. Biggest isn’t always best they were much better at start of my NDIS journey when they were a lot smaller.

January 29, 2022

Samantha

Unfortunately Plan Partners was happy to take money but not happy to do the work involved. Hours and hours spent on phone trying to ascertain information from them, inconsistent decisions, lacked transparency, lacked knowledge and experience, eventually fired and SC advised it required a submission to the NDIS to force Plan Partners to stop taking plan management funding so new plan manager could commence paying providers. Sadly their mode of business was primarily neglect.

August 18, 2020

Mel333

This was the second plan management company I tried and they were very rude

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Your questions, answered

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

To be eligible for the NDIS, individuals must be under the age of 65, be an Australian citizen or hold a permanent visa, and have a permanent and significant disability that affects their ability to participate in everyday activities.

To learn more visit https://www.ndis.gov.au/applying-access-ndis/am-i-eligible

Your NDIS plan revolves around your personal life goals and aspirations. It is crafted based on the information you share during your planning session with your Local Area Coordinator (LAC). Within your plan, you will find a breakdown of the various supports required to help you reach your goals, along with the specific funding allocated to each support category.

Your NDIS plan is tailored to your needs and is reviewed regularly to ensure it continues to meet your changing circumstances and goals.

The NDIS can be difficult to navigate, it's important that you prepare and seek out assistance during your application process.

The first thing to check is your eligibility by visiting the following link: https://www.ndis.gov.au/applying-access-ndis/am-i-eligible.

For more details, see our step by step guide by visting https://support.kismet.healthcare/resource-hub/what-are-the-steps-in-the-ndis-process.

The NDIS requires service providers to register with them to allow for direct invoicing claims for NDIA-managed clients. However, not all providers opt for registration, meaning there could be a suitable unregistered provider out there that can offer you supports. Access to these unregistered providers is only available if you self-manage your funds or have a Plan Manager.

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