McArthur Community Care NSW

About this provider

McArthur Community Care NSW was established in 2018 following on from the successes in SA and a deep desire to provide trusted, tailored and ongoing services to people living with a disability. As an NDIS registered service provider, we specialise in providing flexible support services that are specifically tailored to the person's needs and wants. We are committed to providing the highest quality of service to maintain the participant’s right to choice and control. McArthur Community Care NSW provides low, medium and high support care in the person’s home to assist them to remain living independently and engaged with community. We provide personal care and support services for people with: Intellectual Disabilities

Development DElay


Down Syndrome

Acquired Brain Injury (ABI)

Physical impairment/mobility issues

Motor Neuron Disease (MND)


Cerebral Palsy

Spinal Cord injury If you are a Carer of a person with a disability, we can support you. This can include help with future/short-term planning, service co-ordination, practical help around the house or simply giving you the time to take a short break from your caring role. We offer short-term or long-term support based on your needs. We support you to live your life.

Available services

  • Social Activities

  • Support Work

  • Transport

Ratings & Reviews

April 17, 2020Third Party Review

Professional friendly service - that is flexible with the support required and taylors the support to the individual.

McArthurCommunityCareNSWApril 17, 2020

Hi Tony,

Thank you for your review. We believe tailored supports are one of the most important factors of a service provider and so it is great news that this has been your experience with us. We look forward to continuing to provide a high level of service to suit your needs.

Kind Regards,

The McArthur Community Care Team

April 17, 2020Third Party Review

A very easy service provider to work with!

Very attentive and responsive to the requests of my participants. As an LAC it is difficult to source reliable providers that can assist straight away however MCC has been very helpful and have gone out of the way for all my referrals.

McArthurCommunityCareNSWApril 17, 2020


Thank you for taking the time to write us a review. We appreciate your kind words and value our partnership together. We look forward to continuing to build on this in the future.

Kind Regards,

McArthur Community Care Team

April 06, 2020Third Party Review

I loved how quick and professional it was to get supports in place, especially for my complex clients who would've been in the CJP scope, to find a support service willing to meet with my participants in person and listen to their needs, then tailoring it to them specifically is something the other services out there need to take note and learn from,

the standard of support is set very high and haven't had any of the staff at all, for some of my new to supports participants, they really appreciate the time taken to have the right staff found for them has really helped their experience with NDIS as a whole,

I only hope this service continues to grow and maintain this level of professionalism and person centered approach for many more years to come,

Special Thank You to the Service Coordinator for always going above and beyond, staying back late, starting early to ensure the vulnerable people we support are always well looked after or making the extra effort to call them personally to advise of any changes, I appreciate your hard work!

McArthurCommunityCareNSWApril 06, 2020

Hi Maui,

Thank you so much for sharing your experiences. We pride ourselves on being the provider that genuinely cares and are grateful to partner with those with similar values. We look forward to many more years of service and partnership.

Kind Regards,

McArthur Community Care Team

April 06, 2020Third Party Review

I like how well the team communicate with us and how they have the participants best interests when matching staff.

McArthurCommunityCareNSWApril 06, 2020

Hi Bailey,

Thank you so much for taking the time to leave us a review. We are so happy to hear that you have been pleased with our services. We look forward to continuing the great work we are doing together.

Kind Regards,

McArthur Community Care Team

January 31, 2020Third Party Review

I have had a very positive and professional experience with the staff from Mac Arthur Care,

I would not hesitate to use them again or refer them to others.

Great team!

McArthurCommunityCareNSWFebruary 03, 2020

Thank you for your comments, we look forward to assisting you further

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