Like Family

Like Family

Support Work

4.6
 
8 Reviews

Like Family has been a registered NDIS provider for over 10 years, on a mission to reduce social isolation and loneliness. We're a platform that connects you with independent Social Carers — so you're always in control of who you work with, never locked into whoever's assigned. All our carers are verified and vetted before joining the platform, and we're selective about who makes the cut.


Services

Cleaning
Expressive Therapy
Holidays and Travel
School Holiday Activities
Social Activities
Sport and Fitness

About

Like Family has been a registered NDIS provider for over 10 years, on a mission to reduce social isolation and loneliness. We're a platform that connects you with independent Social Carers — so you're always in control of who you work with, never locked into whoever's assigned. All our carers are verified and vetted before joining the platform, and we're selective about who makes the cut. We help Australians who are ageing, ill, injured or living with a disability access quality social and personal care support in their local area, including: - personal care (showering, dressing, mobility assistance) - meal preparation and groceries - arts & craft - help with household tasks - health & wellbeing - transportation - buddy for social events Can't get to an in-person visit? We also offer phone and video bookings, so distance is never a barrier to support. We've delivered over 1.8 million hours of support with a 4.7-star Google rating, and you get up to five free meet-and-greets to try out different carers before committing to anyone. If a carer isn't the right fit down the track, you can change at any time — no lock-in. Our customer care team is with you for the whole journey, so it's never just a directory listing with no one behind it. Our hourly rates are 9% below the NDIS price guide for 1:1 social support, with no added fees — whether you're an NDIS participant, have an Aged Care package, or are paying privately. With over 92 languages spoken across our carer network, we can help find someone who truly understands you. Looking for social support for yourself, a loved one or a client? Contact us at 1800 545 332 or hello@likefamily.com.au.


Ratings & Reviews

4.6

8 Reviews
5
4
3
2
1
June 02, 2020

elizarose60

I have been working off this platform for nearly a year now and have no issues with them they are always easy to contact especially via email and they get straight back to you. Pay is always on time.

December 11, 2018

Ben

Keep doing what you are doing

May 25, 2018

Tiger

I used Home Care Heros a couple of times for my son but I found it harder to pay bills and select staff than other platforms out there. They don't pay their staff travel time and don't pay their staff as well as other platforms.


Submit an enquiry and we'll organise it for you.

Your questions, answered

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

To be eligible for the NDIS, individuals must be under the age of 65, be an Australian citizen or hold a permanent visa, and have a permanent and significant disability that affects their ability to participate in everyday activities.

To learn more visit https://www.ndis.gov.au/applying-access-ndis/am-i-eligible

Your NDIS plan revolves around your personal life goals and aspirations. It is crafted based on the information you share during your planning session with your Local Area Coordinator (LAC). Within your plan, you will find a breakdown of the various supports required to help you reach your goals, along with the specific funding allocated to each support category.

Your NDIS plan is tailored to your needs and is reviewed regularly to ensure it continues to meet your changing circumstances and goals.

The NDIS can be difficult to navigate, it's important that you prepare and seek out assistance during your application process.

For more details, see our step by step guide by visting https://www.ndis.gov.au/applying-access-ndis/how-apply.

The NDIS requires service providers to register with them to allow for direct invoicing claims for NDIA-managed clients. However, not all providers opt for registration, meaning there could be a suitable unregistered provider out there that can offer you supports. Access to these unregistered providers is only available if you self-manage your funds or have a Plan Manager.

Reviews