Like Family
Support Work
Like Family has been a registered NDIS provider for over 10 years, on a mission to reduce social isolation and loneliness. We're a platform that connects you with independent Social Carers — so you're always in control of who you work with, never locked into whoever's assigned. All our carers are verified and vetted before joining the platform, and we're selective about who makes the cut.
Services
About
Like Family has been a registered NDIS provider for over 10 years, on a mission to reduce social isolation and loneliness. We're a platform that connects you with independent Social Carers — so you're always in control of who you work with, never locked into whoever's assigned. All our carers are verified and vetted before joining the platform, and we're selective about who makes the cut. We help Australians who are ageing, ill, injured or living with a disability access quality social and personal care support in their local area, including: - personal care (showering, dressing, mobility assistance) - meal preparation and groceries - arts & craft - help with household tasks - health & wellbeing - transportation - buddy for social events Can't get to an in-person visit? We also offer phone and video bookings, so distance is never a barrier to support. We've delivered over 1.8 million hours of support with a 4.7-star Google rating, and you get up to five free meet-and-greets to try out different carers before committing to anyone. If a carer isn't the right fit down the track, you can change at any time — no lock-in. Our customer care team is with you for the whole journey, so it's never just a directory listing with no one behind it. Our hourly rates are 9% below the NDIS price guide for 1:1 social support, with no added fees — whether you're an NDIS participant, have an Aged Care package, or are paying privately. With over 92 languages spoken across our carer network, we can help find someone who truly understands you. Looking for social support for yourself, a loved one or a client? Contact us at 1800 545 332 or hello@likefamily.com.au.
Ratings & Reviews
4.6
elizarose60
I have been working off this platform for nearly a year now and have no issues with them they are always easy to contact especially via email and they get straight back to you. Pay is always on time.
Ben
Keep doing what you are doing
Tiger
I used Home Care Heros a couple of times for my son but I found it harder to pay bills and select staff than other platforms out there. They don't pay their staff travel time and don't pay their staff as well as other platforms.
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