Like Family

About this provider

Like Family is an NDIS registered provider on a mission to reduce social isolation and loneliness. We help Australians who are ageing, ill, injured or living with a disability to access quality social support in their local area.

Our NDIS support workers, who we call Social Carers, can help you gain independence, participate in the community, and enjoy life through activities like:

- meal preparation and groceries

- arts & craft

- help with household tasks

- health & wellbeing

- transportation

- buddy for social events

Our hourly rates are 16% below the NDIS price guide for 1:1 social support, with no added fees. Whether you're an NDIS participant, have an Aged Care package or are paying privately, we'll help you get the most out of your budget.

We believe in creating meaningful and long-lasting relationships. That's why we're committed to matching you with the right Carer, not any Carer. You can search for Social Carers on our website based on age, location, support experience and more.

If you’re looking for social support for yourself, a loved one or a client, you can contact us at 1800 545 332 or hello@likefamily.com.au

Note: Like Family rebranded from Home Care Heroes in 2020

Available services

  • Cleaning

  • Creative Arts

  • Social Activities

  • Sport and Fitness

  • Support Work

  • Transport

Ratings & Reviews

E
elizarose60
June 02, 2020Third Party Review

I have been working off this platform for nearly a year now and have no issues with them they are always easy to contact especially via email and they get straight back to you. Pay is always on time.

I have had regular clients since i started and they think i might be right for a certain client they will call me personally to discuss this with my i am so grateful to have found this platform for me to work for myself which is something i have always want now going into my 60's i can still work my own hours with clients that appreciate you.

Thank you Home Care Hero's

B
Ben
December 11, 2018Third Party Review

Keep doing what you are doing

Workers are honest

T
Tiger
May 25, 2018Third Party Review

I used Home Care Heros a couple of times for my son but I found it harder to pay bills and select staff than other platforms out there. They don't pay their staff travel time and don't pay their staff as well as other platforms.

B
Bassie
May 12, 2017Third Party Review

Home Care Heroes are an outstanding organisation. We selected two heroes from their data base to work with two members of our family both of whom have recently received NDIS funding. The two heroes are fantastic, responsive to our family needs and above all to the needs of the two clients. The heroes are punctual, empathetic and very willing to take on tasks. Well done HCH you are offering clients and their families choice,piece of mind and respite from caring.

I
IrrAngel
March 21, 2017Third Party Review

This is an organisation that really seems to get what it means to put the client first. They went above and beyond to find the right support workers and did so with good clear communication. It was truly a partnered experience and in a world that so often wants to tell you what you can have their approach was a breath of fresh air.

The flexibility and affordability has meant that we have been able to maximise our NDIS funding. We hope that this service approach continues because so far what we have been able to achieve for our son using their services has given him greater independence and a meaningful social life for the first time in his life.

E
erin
March 21, 2017Third Party Review

Initially I used HHC for my daughter to have a companion while walking to her day activity. We wanted someone to help her get there safely and we wanted someone her own age. Finding someone was really easy through HHC and my daughter loves her. She's reliable and friendly and we're now looking at doing more things like social stuff.

Checking through the options of heroes was really great. The booking system is really complicated though and I ended up having the hero help me with that.

C
Clicka-meg
March 21, 2017Third Party Review

We love home care heroes. Having a child with a disability is sometimes hard for a parent to let go of the reins. Home care heroes are fantastic. We love that they have a flat rate no matter what dat or time you use them. The heroes are amazing so friendly and helpful and our son gets so excited when his new friends are coming to take him out.

The booking and payment process is so easy the heroes book the jobs us parents don't have to do much which is great. I would highly recommend this company to anyone needing a companion or helper. We have used two different helpers on a regular basis and they are both fantastic

Will be using them for heaps more in the future. Finally found the carers for our family that we are very happy with. Would highly recommended them

C
CVi
January 24, 2017Third Party Review

Our carer from Home Care Heroes is a perfect match for our mother who has dementia. The carer immediately formed a strong bond with our mother and gained her trust. The carer is always patient and is able to adapt her approach based on the situation. Home Care Heroes has a wide range of carers and the ability for clients to choose the carers who best meet the client's needs is a point of differentiation for HCH.

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