About this provider

Recognised as provider under the National Disability Insurance Scheme (NDIS), Care Mode Support Services extends its comprehensive care services to clients in both Victoria and New South Wales. Our commitment is to partner with you – our esteemed clients, your support teams, and your families – to offer empowerment, unwavering support, and to collaborate in turning your objectives into reality. Our partnership ensures that the outcomes you envision are within reach.

Distinctive to Care Mode, we possess a specialised department of Client Service Officers (CSOs) dedicated to addressing your daily requirements and queries. They stand as your initial line of communication should you seek assistance with your services. Our CSOs consistently collaborate with external partners, ensuring effective communication with both the Allied Health and NDIS teams. They are also involved in pre-shift training for staff when necessary. This adaptable approach ensures that the support we offer is tailored to your distinct needs, promoting efficient goal achievement.

The standards we uphold for our Allied Health professionals and Support Workers align with best practices and NDIS regulations. Your welfare remains our topmost concern, underscoring every decision we make.

For detailed information, please visit our website:

Our Specialties Include:

Daily Living Support: With Care Mode's core home and community care services, you can effortlessly manage daily tasks and routines, enabling you to lead a fulfilling life, just the way you prefer.

Transport Assistance: Facilitating travel arrangements and ensuring you have access to crucial services without hassle.

Community Access: Enhancing your active community involvement, from supported shopping to attending events, medical consultations, and social meet-ups. We're here to bolster your confidence and improve your social skills.

Accommodation Services (SIL, STA, Respite): We offer 24/7 support tailored to client needs. Situated in Melbourne’s western suburbs, our accommodation services promote independence by honoring your choices. Dedicated staff are always available, and we cater to individual health, dietary, and care needs.

Allied Health Services: Our skilled allied health professionals are adept at supporting your physical and mental wellness. They provide a spectrum of services spanning prevention to rehabilitation.

Tailored Support Coordination: Our coordinators work hand in hand with you to ensure your lifestyle remains uncompromised.

The care you receive is tailored to your unique needs, making certain that you receive services that resonate with your personal requirements.

...and much more. At Care Mode, your needs always come first!

Available services

  • Advocacy and Peer Support

  • Behavioural Support

  • Equipment

  • Home Maintenance

  • Home Modifications

  • Nursing Services

  • Occupational Therapy

  • Physiotherapy

  • Psychosocial Recovery Coaching

  • Respite Accommodation

  • Social Activities

  • Specialist Support Coordination

  • Speech Therapy

  • Support Coordination

  • Support Work

  • Supported Accommodation

  • Therapy Assistants

  • Transport

Ratings & Reviews

September 09, 2022Third Party Review

Caremode has been my provider for support services for more than a year now. So far I'm very happy with their services. Even on short notice support request they were able to accomodate me.

September 02, 2022Third Party Review

My experience with support coordination at Care Mode has been exceptionally good. Appreciating the fact that my enquires and needs have always been responded and taken care of in a timely and peofessional manner. Effective support received.

Jessica K
August 30, 2022Third Party Review

My experience with Care Mode has been the greatest. I wasn't sure if my son is entitled to what kind of NDIS service. I wasn't aware that it is required to have a Support Coordination funding in order for me to engage to a Support Coordinator. I was on the phone with one of the Support Coordinator for almost an hour. The lady that talked to me has been very patient and guided me through the correct process. I appreciate Care Mode. Once we are granted with the funding, I will definitely come back to Care Mode. If you are looking for quality service and constructive guidance, Care Mode is the go-to.

August 25, 2022Third Party Review

My experience with Care Mode is very satisfactory and the staffs are very accommodating too.

August 15, 2022Third Party Review

Very helpful and reliable experience with this company. Quick response times and positive attitude. Would reccommend

August 12, 2022Third Party Review

I have very good experience with Care Mode for my support coordination referral. I have sent in a referral, straight-away I received a call from one of the friendly support coordinator on the phone. She has helped me through the obstacle I had with NDIS, guided me through to the right direction. Highly recommend Care Mode.

June 03, 2022Third Party Review

Since I have been with caremode I have found they have your best interest at heart. They are very helpful in finding what support you need and the right person for that job. They listen to what you need and what you like and try there very best to meet your needs (holistic approach).

Madison C
May 27, 2022Third Party Review

CareMode is very client focussed and listened to my needs- Madison ( Glenroy)

May 10, 2022Third Party Review

quick & easy to deal with but also keep things friendly & courteous!!

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