9D Care

About this provider

We are a registered NDIS Service Provider. We provide supports and services to people in need of assistance, whether they have a permanent or temporary disability.

Our purpose is to provide the best supports and services to those in need. We have a team of professional support workers that provide the right care tailored to each individual’s needs and goals. We respect our client’s right to choice and spend the time tailoring supports and services to each individual to help them live life to their fullest potential. We are committed to ensuring our clients feel comfortable and secure. We have a team of highly trained empathetic support workers ready to support you and your loved ones.

We recognise that people from culturally and linguistically diverse backgrounds may be hesitant to seek support due to language barriers or any other beliefs. We are able to allocate support workers that speak your language and respect your beliefs.

Our services include: Personal Care, Attendant Care, Social and Community Participation, Household Tasks, Nursing Care, Travel and Transport, Social Support and Companionship, Gardening/Yard Maintenance, Overnight Support, Complex and High Intensity Support, Appointment Assistance, Support Coordination, Psychosocial Recovery Coaching, Plan Management.

Available services

  • Cleaning

  • Gardening

  • Holidays and Travel

  • Nursing Services

  • Plan Management

  • Psychosocial Recovery Coaching

  • Social Activities

  • Specialist Support Coordination

  • Support Coordination

  • Support Work

  • Transport

Ratings & Reviews

Arvind Shinde
July 16, 2023Google Review

Highly recommended, we got support at very short notice , staff members are extremely helpful and efficient, Thank you,for your exceptional service

9D Care Melbourne (Head Office)July 17, 2023

Hi Arvind, thank you for the positive review! :)

Siimply Fqith
February 27, 2023Google Review

Fantastic company to work for, very supportive and helpful I’ve enjoyed my time so far working for this company as a DSW hoping to stay with them for as long as possible.

9D Care Melbourne (Head Office)July 17, 2023

Hi Faith, thank you for the review! :)

Tayla Whelan
February 24, 2023Google Review

Got my details from indeed and contacted me for disability shifts without my consent. Gave no authority and no professionalism

9D Care Melbourne (Head Office)March 01, 2023

Hey Tayla, our apologies for the inconvenience. We understand the importance of individual's right to privacy, We will investigate this matter and make sure appropriate action is taken. Thankyou.

sandra kolarevic
October 26, 2022Google Review

I am very happy with the services 9D Care provide for my sister. The carer is a lovely lady & her services are outstanding.

9D Care Melbourne (Head Office)January 10, 2023

Thank you for the review Sandra!

Marshall Kibor
September 27, 2022Google Review
Jothe Rajadurai
September 27, 2022Google Review
Fee Jobson
September 16, 2022Google Review

Wonderful experience, highly recommended , love my carer, she is the best in the whole world, could not ask for any better , im so lucky 🍀.

9D Care Melbourne (Head Office)September 26, 2022

Hi Fee, thank you for the review- we are pleased to hear :)

van lal Sawma
September 15, 2022Google Review
Kyllii Matthew
September 09, 2022Google Review

We have lovely permanent support workers. Agency go out of there way and do everything they can to try and find fill ins when needed.

9D Care Melbourne (Head Office)September 26, 2022

Hi Kyllii, thank you for the review :)

Jason Kurta
August 03, 2022Google Review
Gia Ly
July 14, 2022Google Review

So good so far

9D Care Melbourne (Head Office)September 01, 2022

Thank you for the rating!

Monica M.
June 13, 2022Google Review
9D Care Melbourne (Head Office)July 11, 2022

Thank you for the rating!

Yash Rochlani
March 07, 2022Google Review
9D Care SydneyJuly 11, 2022

Thank you for the rating!

Josie T
January 12, 2022Google Review

I am very happy with the services i have used and still involved with. I am less stressed and able to catch up to other important things i need to do, especially now that i have the time to do so. So very happy with our support coordinator Rutu, who has made this possible. I only need to make a phone call and she gets onto it asap. Best part is less if not many paperwork to do now, which is a bonus for me. I also find i have some time to spend with my family now, and i am so grateful for this. I recommend this provider/support service, they listen, hear what you need, apply the services you require asap, understand your situation, and take a load off your mind to relax and enjoy the time you have to be with your family more and able to do other things that need to be done. AAA+++ Thanks so much and keep up the great work you's do.

9D Care Melbourne (Head Office)July 11, 2022

Thank you so spending the time to write a review for us.

Cherie Long
October 12, 2021Google Review

We have been with 9D care for about 2 years now and the support service is great. Leher and Rutu are doing a great job!

9D Care Melbourne (Head Office)November 17, 2021

Hi Cherie! Thank you for the review, we appreciate you and look forward to continue assisting you :)

Jane Kavanagh
September 30, 2021Google Review

Very caring staff. Very helpful with tasks i cannot do. Eg. Gardening and heavy lifting. Nice to talk to, respectful and polite. Madhu makes sure I have the care that I need.

9D Care Melbourne (Head Office)November 17, 2021

Hi Jane,

Thank you for the review! We are so proud to be your provider of choice!

brian mak
September 29, 2021Google Review

Good services, nice staff and very helpful. The staff are very friendly and my area coordinator is very helpful, friendly and answered any questions I have. I strongly recommend 9D Care for your services

9D Care Melbourne (Head Office)November 17, 2021

Hi Brian,

Thank you for the review! We are pleased to assist you and look forward to continue working with you in the future :)

Todd Killender-Rothnie
September 29, 2021Google Review

9D Care has been an amazing support and provided competent and resourceful Carers.

9D Care Melbourne (Head Office)November 17, 2021

Hi Todd,

Thank you so much! We look forward to continue to support you in the future!

August 13, 2021Google Review

As a carer, I found the staff at 9D Care (Support Coordinator [SC]: Rutu; Former SC: Yash) well informed and proactive when implementing Dad's NDIS plan. Engaging with 9D's support coordination services ensured I felt supported while navigating NDIS access (as a family member advocate) for the first time. 9D Care staff were incredibly helpful coordinating Dad's supports, particularly responsive to his specific needs. As a CALD client, great efforts were made to address language barriers where possible. The staff were always receptive to answering my NDIS questions, & available to help alleviate any NDIS-related stress. Couldn't be happier with our experience, thank you 9D!

9D Care Melbourne (Head Office)August 16, 2021

Hi Camille,

Thank you so much for your kind words! We hope to continue assisting your Dad in the best way possible!

August 09, 2021Google Review

9D Care actually care and are truly interested in helping me achieve my goals. Both My Mum and I are NDIS participants, we have been impressed by 9D Care. Leher from 9D Care is always responsive and quick to action everything. We have used numerous other agencies and are so very glad to have finally found in 9D Care, people who are genuine and are honestly interested in supporting us. True professionalism in disability support is rare. 9D Care have impressed us with how they act with integrity and honesty yet remain approachable and creative with in how they meet our needs. Despite the challenges with my funding, Yash, Vatsil and Leher have all provided me with the support I needed. Well done 9D Care, thank you for being there for me. Please consider 9D Care for your support needs. 😀🙏

9D Care Melbourne (Head Office)August 12, 2021

Hi Karima,

Thank you so much for the kind words! We hope to continue assisting your Mum and you in the future!

Amy-Claire Wilson
July 07, 2021Google Review
Rob D'Costa
June 21, 2021Google Review

My support co-ordinator Pratika is very committed and passionate in her role. This is a reflection from the exceptional and positive work and support I have received over time. As a support co-ordinator, Pratika has been extremely helpful in assisting and ensuring that my support and care matches my assessed needs as per my requirements and choice. My support worker Jenny is always prepared to lend a helping hand and can easily adjust to any situation that she is faced with. A huge appreciation to the 9Dcare management team for providing support when required


9D Care Melbourne (Head Office)July 02, 2021

Thank you so much for your kind words! We are happy to be your service provider of choice :)

Michael Tennant
June 18, 2021Google Review

Office staff actually care about the clients , I was surprised by there can do attitude

The care people they found for me are now like a family , i don’t ask them to do anything because they have all ready done it my girls take pride in everything they do. I am more than happy to recommend the company and staff Have a chat with Patrika she is my co ordinator

9D Care Melbourne (Head Office)July 02, 2021

Thank you so much! We are so glad to work with you :)

Loredana Ciccone
June 02, 2021Google Review

Yash has been a lot of help for me as a Support Coordinator. He answers all my questions and helps me and guides me through all my problems that I face with my NDIS plan. The Plan Manager (Dhiren) also keeps in regular touch and always takes my consent before paying off any invoices.

9D Care Melbourne (Head Office)July 02, 2021

Thank you :) We look forward to continue assisting you in the future!

May 08, 2020Third Party Review

9D has been great. The manager helped me out a lot and came and visited me. The coordinator is great too. My support worker is down to earth, supportive, takes care of me, and we do wonderful activities together. I'm really happy with them and I couldn't ask for anyone better. They have also provided a gardener who's coming next week for the first time.

Unhappy Me
June 14, 2019Third Party Review

I had a terrible experience with 9D Homecare. They were one of the only services to get in contact when I first started looking for supports but it took a month to finally receive services through them/ On the first shift, the carer was late, first citing car troubles, then said he was that he was told the wrong time. He was over 2 hours late in the end. The care provided was very poor, he didn't speak to my husband or interact, watched TV, read the paper, and ate his lunch in his car. I am very unhappy with them and would not recommend using this service.

March 28, 2019Third Party Review

They are the best helper you can have. They have been very helpful with my family and have a great understanding of the NDIS industry. The people there are wonderful.

March 19, 2019Third Party Review

My child was a client of 9D Homecare . They provided him with domestic guidance, and helped him with the household tasks. They were very cooperative and provided a very reliable service.

March 19, 2019Third Party Review

Thanks to the 9D Homecare team, they offer a professional and organized service and are very supportive with the clients. I Highly recommend them for any NDIS support service.

November 13, 2018Third Party Review

It was an interesting experience to get their services. I recommend!

9DHomecareNovember 16, 2018

Hello David,

Thank you for taking a moment to send us a review!

We are glad to hear that we could help you through our services.

Please, don't hesitate to contact us in case of any queries.


9D Homecare.

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